I’ve just added a link to one of my articles for ESET to the AVIEN scam resources page. The article is not primarily about support scams (unlikely nearly all the other links on that page), but looks at interesting data from reports by the Consumer Sentinel Network Data Book for January-December 2014 and Pindrop Security – The State of Phone Fraud 2014-2015: a Global, Cross-Industry Threat.
I don’t recommend (see my article) that you take the statistics as gospel, but interesting trends and commentary.
It occurs to me that maybe I should widen the scope of that page, given the range of phone scams that hit my radar nowadays.
Small Blue-Green World